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I recently gave a talk on PARELA, the chronology of customer engagement to guests of Procubate, an accelerated business incubator co-founded and directed by ACN full member Sindre Kaupang.
In it, I took attendees through my 6 stages of customer engagement from Perception to advocacy.
You can watch the video here.
And here is my presentation:
Why not join us as a full member? It costs about the same as 3 cups of coffee per month.
My role as the leader of our community is to help full members grow and develop their own reach, reputation, networks, careers and/or businesses, by providing enhanced and supported access to my own, including recording and publishing videos such as this one.
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"Had to write and say a huge thank you for the networking sessions you are running. Met some great people today, thank you so much."
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Forthcoming free events:
Mark Walmsley FRSA AGSM
Chief Culture Vulture
Arts & Culture Network
www.ArtsAndCultureNetwork.com
mark.walmsley@ArtsAndCultureNetwork.com
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